General information and FAQ
- Can I continue changing prices in my PMS/CM?
- Can I have rooms not handled by SP?
- How is my property performing?
- How to Complete Onboarding and activate Smartpricing
- I have a room composed by two other rooms. When it's booked I see a less % of occupancy. Is it influencing prices?
- I received a booking for an extremely low price while SP has a correct one. Why?
- I want to add new Hotel. What should I do?
- Reservation statuses: canceled, optional ecc. Why are they important?
- Revenue / Occupancy ecc data in Dashboard is not the same as in my PMS/CM. Why?
- Want to know how occupancy has grown in the past week?
- Want to learn how to customize the default view or check sales for a specific period?
- What if I want to change derived price?
- What is "modify events"?
- Where can i see when was the last update sent from SP to my CM/PMS?
- Where do the data displayed in the dashboard come from? Why don't they match what I see in my channel manager/PMS/software?
- Which rate do I see in the SP Platform?